Legal notice

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Legal Notice


This Legal Notice provides important information about the operation and use of the Peaceful Tributes website and should be read together with our Terms of Service and other website policies.

Australian Consumer Law: Nothing in this Legal Notice excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.

Legal Information

Website Operator

This website is operated by Peaceful Tributes.

Business Name:
Peaceful Tributes
Country:
Australia

References to “Peaceful Tributes”, “we”, “us” or “our” throughout this website refer to the operator of the Peaceful Tributes online store unless the context indicates otherwise.

General Information

The information provided on the Peaceful Tributes website is intended to provide customers with information about our products, services, ordering processes and business.

Customers should review the relevant product description and order information before purchasing.

Our website policies, product descriptions and information displayed at checkout form part of the information applicable to purchases made through our website.

Accuracy of Website Information

Peaceful Tributes takes reasonable care to ensure that information displayed on our website is accurate and current.

However, occasional errors may occur, including:

  • Typographical errors
  • Incorrect product information
  • Incorrect images
  • Pricing errors
  • Availability errors
  • Technical errors
  • Outdated information

Where an error is identified, we may correct or update the relevant information as soon as reasonably practicable.

Any affected customer order will be handled in accordance with our Terms of Service and applicable Australian law.

Product Images, Colours & Appearance

We make reasonable efforts to display our products, artwork and colours accurately.

The appearance of colours may vary depending on:

  • Screen type
  • Device settings
  • Display brightness
  • Lighting conditions
  • Printing materials
  • Normal production processes

Minor variations in colour, positioning, texture or finish may occur between website images and finished products.

Such minor variations are not necessarily product faults unless the product is materially different from its description, sample or approved design.

Product photographs may contain props or decorative items that are not included with the product unless specifically stated in the product description.

Pricing & Product Availability

Product prices and availability may change from time to time.

The applicable price and any shipping charges will be displayed before an order is completed.

Placing a product in your shopping cart does not reserve that product or guarantee availability.

In the event of an obvious pricing, availability or technical error affecting an unfulfilled order, Peaceful Tributes may contact the customer to explain the issue and provide available options.

We will not charge an increased amount or substitute a materially different product without the customer's agreement.

Where an affected order cannot reasonably be fulfilled, the affected item may be cancelled and any amount paid for that item refunded.

Australian Consumer Law

Our products come with consumer guarantees that cannot be excluded under the Australian Consumer Law.

Depending on the circumstances, customers may be entitled to a repair, replacement, refund or another remedy where a product fails to meet an applicable consumer guarantee.

Nothing contained on this website, in our policies, product descriptions, notices or other materials is intended to exclude, restrict or modify rights that cannot lawfully be excluded, restricted or modified.

Copyright & Intellectual Property

Unless otherwise stated, original content created by or for Peaceful Tributes and appearing on this website is owned by, or used under licence by, Peaceful Tributes.

Protected material may include:

  • Product artwork and designs
  • Illustrations and graphics
  • Product photographs
  • Logos and branding
  • Website text
  • Product descriptions
  • Advertising material
  • Social media content
  • Original creative material

Protected material must not be copied, reproduced, republished, modified, distributed, manufactured, printed, sold or commercially exploited without prior permission from Peaceful Tributes or the relevant rights holder.

Nothing in this Legal Notice prevents a use permitted under applicable Australian copyright or intellectual property law.

Customer-Supplied Images & Content

Customers who submit photographs, images, logos, artwork, wording or other material for a personalised product are responsible for ensuring that they own the material or have sufficient permission to provide it for the requested purpose.

Customers must not knowingly provide material that unlawfully infringes another person's copyright, trade mark, privacy or other legal rights.

Customer-supplied material may be stored, edited, reproduced and printed by Peaceful Tributes only as reasonably necessary to design, produce and fulfil the customer's order.

Personal photographs supplied by customers will not be used in public advertising or promotional material without permission.

Third-Party Websites & Services

The Peaceful Tributes website may contain links to or use services provided by third parties, including payment providers, shipping providers and social media platforms.

Third-party websites and services may operate under their own terms, privacy policies and practices.

Peaceful Tributes does not control independent third-party websites and is not responsible for their content, availability or practices except to the extent responsibility cannot lawfully be excluded.

Website Availability

We aim to keep the Peaceful Tributes website available and operating correctly, but uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable because of:

  • Scheduled maintenance
  • Software or hosting issues
  • Internet or network disruptions
  • Payment service interruptions
  • Security measures
  • Technical faults
  • Events outside our reasonable control

We may temporarily suspend, modify or restrict parts of the website where reasonably necessary for maintenance, security or operational purposes.

Limitation of Liability

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful.

To the extent permitted by law, Peaceful Tributes is not responsible for loss or damage caused solely by circumstances outside our reasonable control, misuse of our website or products, or failure to follow reasonable product care instructions.

Our decorative tiles and plaques may be fragile and should be handled with appropriate care.

Unless expressly stated otherwise, our decorative products are intended for decorative display and should not be used for purposes for which they were not designed.

Governing Law

This Legal Notice and the operation of the Peaceful Tributes website are subject to applicable Australian law.

Nothing in this Legal Notice prevents a customer from exercising any rights or remedies available under the Australian Consumer Law or other applicable legislation.

Related Website Policies

This Legal Notice should be read together with the other policies applying to the Peaceful Tributes website and online store, including:

  • Terms of Service
  • Privacy Policy
  • Shipping Policy
  • Refund & Returns Policy
  • Contact Information

Where applicable, the policies and information displayed on the website at the time an order is placed will apply to that order, subject to any rights that cannot be excluded by law.

Contact Us

If you have a question about this Legal Notice, our website, intellectual property or a Peaceful Tributes order, please contact us.

Email:
sales@peacefultributes.com

Website:
peacefultributes.com

Please check your junk or spam folder if you are waiting for an email response.

Contact Peaceful Tributes